Privacy Policy

This Privacy Policy explains how Childrensbedss (hereinafter referred to as "we") collects, uses, discloses, and protects your personal information when you visit our website, purchase our children's bedding products, or interact with our services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.

1. Effective Date

This Privacy Policy will be effective from October 25, 2025.

2. Information We Collect

We collect personal and non personal information to provide and improve our Services, process orders, and communicate with you. The information we collect includes:

Personal Information: Name, email address, phone number, shipping address, billing address, payment details (processed via PayPal; please see our payment policy for details), and account credentials (if you have created an account).

Non Personal Information: Website browsing history (e.g., pages visited, products viewed), device information (e.g., IP address, browser type, operating system, device model), referral sources, and usage data (e.g., time spent on the website, order history). Optional Information: Feedback, comments, or other information you voluntarily provide when contacting customer service, participating in surveys, or interacting with our social media channels.

3. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: When you create an account, complete a purchase, subscribe to our newsletter, contact customer service, submit feedback, or voluntarily provide information through our website or offline channels.

Automatically collected through the service: When you visit our website, browse products, or use our online features, we collect information from your device using cookies and similar tracking technologies (see Section 10 for details).

From service providers: Third party suppliers and partners who provide services on our behalf, such as payment processors (PayPal), logistics carriers, IT service providers, and customer support platforms, who share the necessary information to fulfill the services.

From third parties: Business partners, marketing affiliates, or public sources (with your consent or as permitted by law) to supplement the information you provide, improve service relevance, or streamline order processing.

4. How We Use Your Information

We use your collected information for the following legitimate purposes:

Processing and fulfilling your orders (e.g., shipping, coordinating delivery, refunds, or exchanges).

Communicating with you: Sending order confirmations, shipping updates, service notifications, and responding to your inquiries, feedback, or support requests.

Improving our services: Analyzing usage data to enhance website functionality, optimize products (e.g., children's bed design, storage features), and personalize your browsing experience.

Marketing and promotion: Sending you information about new products, special offers, or related updates (you can opt out of marketing communications at any time; see Section 8).

Ensuring security: Detecting and preventing fraud, unauthorized access, or other abuse of our services, and complying with legal obligations.

Managing your account: If you create an account, we will maintain your profile, track your order history, and facilitate your future purchases.

5. How We Disclose Personal Information

We will not sell, exchange, or rent your personal information to third parties for commercial purposes without your explicit consent. We may disclose your information in the following situations:

Service Providers: To reputable third parties who provide services on our behalf, such as payment processors (PayPal), logistics partners, IT management, data analytics, customer support, and cloud storage providers. These third parties are obligated by contract to maintain the confidentiality of your information and to use it only to provide the agreed-upon services.

Business and Marketing Partners: To share your information with trusted partners to provide targeted marketing, advertising, or promotional content (e.g., personalized product recommendations for children's beds). These partners will use your information in accordance with their own privacy policies, and you can opt out of such sharing (see Section 8).

Consent or Request: When you explicitly direct or consent to the disclosure of information, such as sharing delivery details with carriers to fulfill your order or using social media login integrations.

Group Affiliates: Within our group (where applicable), for business operations, service improvement, or to provide consistent customer support.

Legal and Business Requirements: To comply with applicable laws, regulations, legal processes (e.g., subpoenas, search warrants), or lawful requirements of public authorities. We may also disclose information to enforce our Terms of Service, protect our rights, and promote business development.

Property or safety, or the rights, safety, or property of our users or others. In the event of a merger, acquisition, bankruptcy, or other business transaction, your information may be transferred to the acquiring party as part of business assets.

6. Data Security and Retention

Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using Secure Sockets Layer (SSL) encryption for data transmission, secure server storage, access control, and regular security audits. While we strive to maintain strong security, no data transmission or storage method is 100% securewe cannot guarantee absolute security, and you use our services at your own risk.

Data Retention: We will retain your personal information for as long as necessary to fulfill the collection purposes, satisfy legal obligations, resolve disputes, or enforce our policies. After this period, we will securely delete or anonymize your information (anonymized data is not considered personal information and may be retained for analytical purposes). For example, we retain order information for 3 years to comply with tax and warranty requirements.

7. Third Party Links

Our website may contain links to third party websites, such as social media platforms, logistics carrier websites, or partner pages. This Privacy Policy does not apply to these third party websites we are not responsible for their privacy practices or content. We recommend that you review the privacy policies of any third-party websites you visit.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right of Access: Request a copy of the personal information we hold about you.

Right of Correction: Request correction of inaccurate or incomplete personal information.

Right of Erasure: Request the erasure of your personal information (subject to legal or business retention requirements).

Right of Opt-Out: Opt out of marketing communications or sharing your information with third parties for marketing purposes (you can do this by clicking the "unsubscribe" link in a marketing email or by contacting customer service).

Right of Data Portability: Request the transfer of your personal information in a structured, machine-readable format (where applicable).

Right of Withdrawal of Consent: Withdraw any consent you previously gave for the processing of your information (without affecting the legality of processing based on consent prior to withdrawal).

To exercise these rights, please contact us using the contact details in Section 12. To protect your privacy, we may need to verify your identity before processing your request.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from a child under the age of 13 without parental consent, we will delete that information immediately. Parents or guardians who believe their children have provided us with personal information can contact us to request its removal.

10. Cookies

We use cookies and similar tracking technologies (such as web beacons, pixels) to improve your browsing experience, analyze website usage, and personalize content. Cookies are small text files stored on your device:

Essential Cookies: Essential to the operation of our website (e.g., enabling checkout, maintaining session information) these cookies cannot be disabled.

Analysis Cookies: Track usage patterns to improve website performance and product services.

Marketing Cookies: Used to serve targeted advertising or promotional content based on your interests.

You can manage your cookie preferences through your browser settings (e.g., blocking or deleting cookies), but disabling certain cookies may limit the functionality of our services. By using our website, you consent to our use of cookies as described in this policy.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Effective Date" at the top of this policy and publish the revised version on our website. We encourage you to review this policy periodically. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our processing of your personal information, please contact us:

Company: Guangzhou Wanglinchang E-commerce Co., Ltd.

Address: Chambre 201, n° 5 rue Songnan Ouest, district de Baiyun, Guangzhou

Email: support@childrensbedss.com

Phone: