Contact Us

Thank you for choosing Childrensbedss children's bed products. We are committed to providing you with timely and professional support, answering any questions, concerns, or offering assistance. Below are all contact details and service information for your convenience:

1. Business Hours ( GMT-05:00 Eastern Standard Time)

Our customer service team is available during the following hours:

Monday to Friday: 9:00 AM to 6:00 PM

Saturday to Sunday: Closed（ Reply within 24 business hours ）

Holiday Arrangements: We are closed on major U.S. holidays (such as Christmas, Thanksgiving, and New Year's Day). Inquiries submitted during holidays will be processed on the next business day.

2. Response Time

We strive to respond to your inquiries as quickly as possible:

For all emails, phone calls, or messages submitted during business hours, we will respond within 48 business hours (excluding weekends and holidays).

Complex issues (such as returns, payment disputes, and product technical support) may require additional time for verification, but we will keep you updated on the progress within the first 48 hours.

3. Contact Information

Company: INFOPRESERVE INC.

Address: 100 Starboard Side, Webster, New York 14580, United States

Email: support@childrensbedss.com

Phone: +1 323 220 7667

Response Time: We respond within 24 hours. 

Return Warehouse Address: 100 Starboard Side, Webster, New York 14580, United States

We value your feedback and are committed to ensuring you have a good experience using our products and services. If you have any suggestions for improving our customer support, please feel free to share them with us; your feedback helps us continuously improve!